Oceanfront, event-friendly home with multiple decks & WiFi - 2 dogs ok

Great place! Beautiful ocean front views, spacious areas. Perfect for a group of friends or families who are traveling together. Host was very communicative and answered all my questions. Clean bathrooms, rooms, kitchens, etc. Some beach items were provided even though it was not listed and it was very convenient for us. Spacious drive way, could easily fit more than 4 cars but limitation was understood! Great neighbors and beautiful porch access in most rooms! The only problem we did run into is not staying longer.. would definitely love to return one day!

Overall, we had a great stay and really enjoyed the home. We did experience some unexpected issues during our visit, including Wi-Fi and air conditioning problems, but the property management team was responsive, communicated well, and worked hard to provide temporary solutions while repairs were being addressed. They also followed through with fair compensation for the inconvenience, which we greatly appreciated. While the issues affected part of our vacation, we were pleased with how professionally they handled the situation and would consider staying with them again.

We were told shortly before checkin that air conditioning was out on the first floor and that wifi was not working. We were told it was a thermostat and that it would be fixed the next day. They had put portable ACs in the first floor bedrooms but the rest of the first floor was unbearably hot. After several days we were informed it would not be repaired during our stay due to an unavailable part. Communication with Casago was basically nonexistent. All responses to our inquiries came from a bot/AI. Not once did a human communicate with us. Several of our small requests (light bulbs for multiple burned out ones, for example) were requested day one and we never saw them. This could be a lovely vacation spot but the management is horrible. The kitchens are pretty well equipped, so that’s a positive. Furniture is somewhat comfortable. I hat should have been a great family vacation turned into an endurance test, sadly.